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Top 5 Customer Service & CX Articles for Week of April 14, 2024

ShepHyken

Those forces from the days of the pandemic look to continue well into 2024 as stubborn inflation and higher interest rates continue to burden brands and retailers, which are faced with the unenviable task of balancing increasing costs with what consumers can bear. Over 90% of businesses today offer a loyalty program.

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached Best Customer Retention Software to Try in 2024 There are different types of tools that help a business in retaining customers. One software that helps with this is BHN Rewards (formerly Rybbon). Please enter a valid Email ID.

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10 Best Anonymous Feedback Tools in 2024

SurveySensum

We’ve conducted thorough research and curated a list of the top 10 Anonymous Feedback tools that you should surely check out in 2024. Assists in implementing reward programs. Explore these tools designed to assist you in efficiently sharing and analyzing your Anonymous Feedback surveys. G2 Review: 4.7/5

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Top 10 Employee Pulse Survey Tools to Watch Out for in 2024

SurveySensum

Well, scroll down and find out the top 10 picks for employee pulse survey tools for 2024! Now, let’s see the best employee pulse survey tools in 2024. Companies can build winning work cultures through the platform’s innovative AI-powered and SaaS-based solutions, such as Vantage Rewards, Vantage Pulse, Vantage Perks, and Vantage Fit.

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