2026 Employee Experience Omnichannel Technology 
CSM Magazine
JULY 7, 2022
Total Experience can be a powerful tool for engagement and growth, but only with an intentional strategy behind it. Kate Kompelien, Executive Director of Experience Strategy at Avtex, explains. By solving employee needs, you directly solve some of your customer needs and vis versa. Why is this? Why is this?
SurveySparrow
JUNE 20, 2022
With NLP and AI technologies, a salesforce integrated chatbot can add a personal touch to communication. They chat with clients naturally while offering an interactive one-on-one experience. Omnichannel Presence. billion in 2026! 2 Employee Experience. We’re sure Salesforce will show a similar trend.
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