2027 Customer Relationship Management Customer Satisfaction Technology 
Ecrion
JANUARY 27, 2021
From 2020 to 2027, research predicts a compound annual growth rate of over 40%. Customer relationship management (CRM), customer communications management (CCM) and enterprise resource planning (ERP) are both back end functions that implement BPA. Customer satisfaction.
SmartKarrot
SEPTEMBER 20, 2022
Digitalizing business processes has helped enterprises reduce costs while improving customer satisfaction and employee productivity. Enterprise applications can be divided into several categories: Business Process Management (BPM) – BPM is considered one of the most critical solutions in the enterprise application market.
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