SaleMove

DECEMBER 17, 2018

Assuming this trend continues, which seems likely, should we expect the call centers of the future to be staffed by an army of robots? While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . FULLY ENGAGED. SUPER SMART.

2028 45

2028 Customer Service Call Center Social Media 45

SaleMove

DECEMBER 17, 2018

Assuming this trend continues, which seems likely, should we expect the call centers of the future to be staffed by an army of robots? While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . FULLY ENGAGED. SUPER SMART.

2028 40

2028 Customer Service Call Center Social Media 40

SaleMove

DECEMBER 17, 2018

Assuming this trend continues, which seems likely, should we expect the call centers of the future to be staffed by an army of robots? While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . FULLY ENGAGED. SUPER SMART.

2028 40

2028 Customer Service Call Center Social Media 40

Magellan Solutions

AUGUST 15, 2022

E-commerce refers to when individuals and companies engage in buying and selling of goods and services online. The firm generates goods of value and sends those goods to an entity, just like in a B2B connection. In 2019, video engagement with customers was quite effective, and it won’t be going away anytime soon.

E Commerce 40

E Commerce 2022 2023 B2C 40