Remove 2029 Remove Interaction Remove Omnichannel Remove Technology
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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

And to deliver that brands are diving deep into customer feedback and advanced technologies and are focusing on creating personalized experiences, targeted promotions, and even mind-blowing VR and AR shopping experiences. Retailers are jazzing up their fitting rooms with cutting-edge technologies. But wait, there’s more!

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

This type of churn represents lost opportunity – the customer tried your brand but never came back because you never interacted with them. The customer interacted with your brand, explored the features but revisited or made any purchase. Here’s how to fix that. Now this is a lost revenue opportunity for any brand.

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