Solvvy

OCTOBER 12, 2022

consumers expect businesses to have online portals. NLG is the technology behind branded virtual assistants, such as Google Assistant. In addition to virtual assistants designed for consumers, NLG can also enable virtual agents to provide information to callers reaching out for customer service. .

2030 94

2030 Virtual Agent Interaction Technology 94

Inbenta

OCTOBER 11, 2021

– Take Care of Your Chatbot Branding . According to Business Insider, nearly 40% of internet users worldwide prefer chatbots over less conversational virtual agents. . billion by 2030. . Take Care of Your Chatbot Branding . This makes it not only a tool but a crucial branding opportunity.

2028 69

2028 2030 Interaction Virtual Agent 69

Magellan Solutions

JULY 29, 2021

The Asian Development Bank predicts that by 2030 AI and similar technologies could displace 286,000 workers or almost a quarter of the people in the telemarketing call center Philippines. First, the mass adoption of smartphones, social media, and consumer-friendly apps changed. Intelligent virtual agents work to increase contact rates.

Call Center 52

Call Center Social Media Omnichannel Contact Center 52