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63 Incredible Customer Service Statistics [Infographic]

Ecrion

Experts agree that customer service expectations are on the rise. Every year, businesses lose billions in potential revenue thanks to one thing: poor customer service. Positive customer experiences, on the other hand, can help boost sales, retain customers and even bring in new ones. more on ccm.

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Get Ready for The Shopping Season with These 10+ Tips

Comm100

Preparing for the shopping season ahead of time can help e-commerce vendors and retailers of all industries convert more browsers into buyers, improve customer satisfaction levels, and dodge inconvenient (and avoidable) operational hassles. One way to do this is by adding single-page or one-click checkouts to your e-commerce website.

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What Is Brand Perception, How to Measure It & 4 Examples

BirdEye

Competitive edge: Good brand perception helps customers easily recognize your brand. Supports premium pricing: Customers will pay more to shop from brands they know and trust. Facilitates market expansion: Launching a new product is a breeze when you have a loyal customer base. People have a lot of options.

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How to Create Successful Customer Service Stories: 9 Inspirations to do it Right

ProProfs Chat

Understand this, big names of each sector have worked for years to build a loyal customer base. By learning about every customer, their pain points, what they really expect and how they wish to see themselves when approaching a brand. the best technology to reach customers before they do. And, how’s it done? Be Proactive.