Comm100

SEPTEMBER 5, 2014

Jet Blue, the airline, has become quite adept at reacting to people’s tweets in a timely manner. What if we knew the customer service representative because of video the company shared? That’s something they can’t get from an automated phone service, which was the old way of answering many customer complaints.

Social Media 45

Social Media Customer Service Webinar Customer Service Representative 45

Comm100

AUGUST 23, 2018

Their total customer count is over 310 million active customers – a number that was last reported in 2016. This year, the company was ranked the most valuable brand in the world , with an estimated brand value of about 150.81 airline to offer customer service through video chat. billion U.S.

Exceptional Customer Service 40

Exceptional Customer Service 2018 Customer Service Hotels 40

SurveySensum

FEBRUARY 20, 2024

Offer Exceptional Customer Service According to a Forbes report on “What customers want and expect” 92% of customers say they would stop purchasing from a company after three or fewer poor customer service experiences. The impact of going the extra mile to boost customer satisfaction is significant.

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52

SurveySensum

FEBRUARY 20, 2024

Offer Exceptional Customer Service According to a Forbes report on “What customers want and expect” 92% of customers say they would stop purchasing from a company after three or fewer poor customer service experiences. The impact of going the extra mile to boost customer satisfaction is significant.

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52