West Monroe

MAY 24, 2022

Activists are still calling for a sale or another change in leadership following a bleak earnings report and a $750 million loan in May to improve cash flow. Most Peloton customers stayed loyal throughout the pandemic, but with prices rising and gyms reopening, the blended in-person and online experience should be a top priority.

Financial 98

Financial 2022 Leadership Apparel 98

C3Centricity

SEPTEMBER 14, 2020

A recent article on CNBC showed that many major chains in the USA had recorded triple-digit growth in online sales in the first half of this year. They concluded by saying that those retailers who had already invested on online sales would fare better than those forced into it by the pandemic.

Retail 77

Retail E Commerce Apparel Transportation 77

West Monroe

MAY 24, 2022

Activists are still calling for a sale or another change in leadership following a bleak earnings report and a $750 million loan in May to improve cash flow. Most Peloton customers stayed loyal throughout the pandemic, but with prices rising and gyms reopening, the blended in-person and online experience should be a top priority.

Financial 52

Financial 2022 Leadership Apparel 52

C3Centricity

APRIL 29, 2020

However, with the move of most major supermarket chains to offer online stores too, plus a few successful online only stores, such as Amazon in the US and Ocado in the U.K. they are now reconsidering just how big they could or should grow their online business. Offering free returns may work for apparel but not for electronics.

Retail 71

Retail E Commerce Apparel Transportation 71

Kayako

MARCH 14, 2017

From the product design and manufacture to marketing and sales, packaging, delivery, and customer service, their tight grip over the entire customer experience is wielded as a key advantage in often competitive, price-sensitive niches. That sucks up a lot of their time, leaving only marginal attention for the customer.

Brands 39

Brands Customer Experience Retail 2017 39