Automotive, Mobile Customer Service, Sales and Social Media

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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

MAY 27, 2016

The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **. . • Halo Uses Xively’s Internet of Things Platform to Redefine Safety Devices. • The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming.

Social Media

Social Media E-support E Commerce ROI

SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

FEBRUARY 6, 2018

Business Seeks All-in-One Customer Service Software. Company Seeks Social Media Software with a Focus in Marketing. Business Seeks Social Media Software with Integrated Social CRM. Price : Sales Cloud ranges from $25-$300/user/month. Service Cloud ranges from $75-$300/user/month.

Customer Engagement

Customer Engagement Engagement Social Media Omnichannel

CXDNA Update

Dr. Natalie’s Research Agenda and Published Research

SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

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