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ROI Customer Service Strategies Customer Relationship Management Customer Engagement E-support Contact Center Multi-Channel Roadmap Customer Care Innovation More Related Topics >
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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

MAY 27, 2016

The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **. . • Halo Uses Xively’s Internet of Things Platform to Redefine Safety Devices. • The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming.

Social Media 40
Social Media E-support E Commerce ROI 40
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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

FEBRUARY 6, 2018

Business Seeks All-in-One Customer Service Software. Company Seeks Social Media Software with a Focus in Marketing. Business Seeks Social Media Software with Integrated Social CRM. Automotive Dealerships. Company Seeks Social Media Software with a Focus in Marketing.

Customer Engagement 42
Customer Engagement Engagement Social Media Omnichannel 42
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