Magellan Solutions

OCTOBER 26, 2023

We will share some essential questions to ask when outsourcing a call center. Can They Handle The Needs Of Your Business? You choose to outsource your inbound services as your in-house team can no longer handle the workload. We’ve got you covered! A lower AHT may indicate an efficient service.

Call Center 52

Call Center Net Promoter Score Average Handle Time Healthcare 52

Magellan Solutions

JULY 20, 2021

Did you know that Philippines Call Center Outsourcing can increase your company’s value by threefold? Businesses are told time and time again that they will call center outsourcing Philippines is highly advantageous. Services offered are an indication of the contact center’s capabilities.

Call Center 52

Call Center E Commerce E-support Contact Center 52

Magellan Solutions

MAY 21, 2023

Competitive Advantage Offering bilingual customer service gives your business a competitive edge over other companies that don’t offer the same service level. Outsourcing multilingual call center services enables your business to reach more diverse audiences in the global market. TALK TO US! contact-form-7]

Call Center 98

Call Center Average Handle Time Customer Satisfaction Competitive Advantage 98