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5 Top Customer Service Articles of the Week 8-1-2022

ShepHyken

AUGUST 1, 2022

Inspired by the company’s namesake, Cesar Ritz (who said “the customer is always right”), the brand continues to be synonymous with luxurious and nurturing guest experiences. So let’s explore five lessons on fostering service excellence and elevated experiences. Can you deliver?

Article 70
Article 2022 Customer Service B2C 70
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5 Top Customer Service Articles for the Week of February 25, 2019

ShepHyken

FEBRUARY 25, 2019

Today’s customers expect trust, and as the author states, it “has become the indispensable connective tissue between brands and customer loyalty.”. How teaching your employees to provide great guest experiences increases sales by Alyssa Hanson . CX is for retail brands, as in B2C. Follow on Twitter: @Hyken.

2019 88
2019 Article Customer Service Guest Experience 88
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