Kustomer

OCTOBER 2, 2020

Focusing on opportunities that go above and beyond, personalizing interactions and providing services that ensure a competitive advantage are imperative to surviving and thriving as a business today. Be attentive to quality control and making as few mistakes as possible to retain customers and gain their loyalty.

Consumers 80

Consumers Retail E-support Competitive Advantage 80

Comm100

JUNE 30, 2016

Customer Service: The Basics by The Training Bank. Image source: The Training Bank. The free course, Customer Service: The Basics , is developed by the Canadian-based, international training firm The Training Bank and is a great refresher or starting points for new teams. Cost: Free with trial.

Customer Service Training 58

Customer Service Training Customer Service Seminar Banking 58

Grade.us

APRIL 2, 2018

An economic moat is the competitive advantage one company has over their competitors. They're attentive to customer reviews, focused on providing exceptional customer service. If your business is exceptional it won't stay that way. Customers expect to be wowed. Not by default that is.

Competitive Advantage 38

Competitive Advantage 2014 Exceptional Customer Service 2015 38

UJET

JUNE 4, 2021

But for businesses that rely on customer service and experience as a competitive advantage, COVID-19 has underscored the need for digital transformation frameworks that can definitively help these complex changes succeed. Get the jump on your competitors by downloading our free Digital Transformation Roadmap.

Contact Center 121

Contact Center Roadmap Leadership Competitive Advantage 121