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Why I’ve Spent Months Building the Experience Academy

Michel Falcon Experience

If your company is good but you want to be great , this is your solution. If you are great but you want to become legendary , this is your solution. If you believe you have a great training program now, you will still want to know my personal training secrets.

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

Additionally, great support is crucial in evaluating any software yet it’s sometimes overlooked. . “When companies purchase customer experience software, one of the biggest mistakes they make is believing that…” They’ll be able to install it and it’ll work straight away.