Feedbackly

JANUARY 18, 2024

Właściwe zarządzanie doświadczeniami klientów (Customer Experience Management) to przewaga konkurencyjna dla firm, umożliwiająca długoterminowy sukces. Podzielimy się wskazówkami, jak Ty możesz mierzyć i sprawnie zarządzać Emotional Experience w swojej firmie oraz jak połączyć emocje z NPS. Dlatego organizujemy ten webinar.

Webinar 59

Webinar NPS Insurance Customer Experience Management 59

BirdEye

OCTOBER 11, 2023

Customer experience is much more than just a buzzword, especially in the insurance industry. And that is why it is time to understand the factors contributing to customer experience in the insurance industry. Zendesk reports that 50% of consumers will switch to a competitor after one bad experience.

Insurance 109

Insurance Customer Experience Social Media Omnichannel 109

OpinionLab

FEBRUARY 14, 2018

So what is blockchain, and how can it possibly be connected with customer experience? A great blockchain example is the French insurer, AXA. Within two months, Overstock.com surpassed $1M in sales with Bitcoin, primarily from new customers. Connection to customer experience. Crazy right? The end result ….

Customer Experience 68

Customer Experience Insurance 2017 2014 68

OpinionLab

FEBRUARY 14, 2018

So what is blockchain, and how can it possibly be connected with customer experience? A great blockchain example is the French insurer, AXA. Within two months, Overstock.com surpassed $1M in sales with Bitcoin, primarily from new customers. Connection to customer experience. Crazy right? The end result ….

Customer Experience 60

Customer Experience Insurance 2017 2014 60