ticket-deflection-the-key-to-increasing-customer-support-efficiency Blog Related Topics 
Comm100
NOVEMBER 8, 2018
Top Types of Customer Communication Channels. Customers are the lifeblood of your business, so it makes sense that they should also be the motivating factor behind any major business decisions. And customers themselves may be vocal about the need for new channels to be added. Knowledge base.
Tricia Morris
JUNE 19, 2015
While many brands and organizations are stepping up and keeping up when it comes to multichannel customer service , it’s the transition between channels where service often stumbles, causing extra frustration for customers, even those who wanted to save time and effort by serving themselves. And that’s terrific, except that 35.5%
Lithium
JULY 5, 2022
A common request from Khoros Customers is having more insightful content to drive future strategies in an ever-changing industry. The Khoros Customer Engagement team has been hard at work developing content with a fresh outlook on modern solutions and paths to follow as you continue your journey. Thought Leadership Blogs and Label.
Expert insights. Personalized for you.
51 
Let's personalize your content