Remove Brand Values Remove Consumers Remove E-support Remove Omnichannel
article thumbnail

L’Occitane – the benefits of a global approach to digital customer experience

Eptica

To support its aim of delivering consistent customer experience to consumers globally, it is using Eptica’s artificial intelligence (AI) powered conversational and collaborative solutions to boost efficiency and sales across its operations. Social media means consumers can give instant feedback.

article thumbnail

POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

From the pandemic then straight into inflation, rising interest rates, and softening consumer spending, Material’s view is: The restaurant category may never normalize. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice. It’s hard to underscore the franchise value concept enough.

2022 52
article thumbnail

Where is the new growth for restaurants?

Strativity

From the pandemic then straight into inflation, rising interest rates, and softening consumer spending, Material’s view is: The restaurant category may never normalize. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice. It’s hard to underscore the franchise value concept enough.

2022 52