Brand Values Customer Journey Roadmap Workshop 
ChurnZero
MARCH 22, 2023
Here’s why each of these foundational areas is important to establishing the value of your CS team, and how you can start to put them in place if they aren’t currently a part of your program. Customer segmentation The first foundation of an efficient program is segmentation.
ChurnZero
MARCH 22, 2023
Here’s why each of these foundational areas is important to establishing the value of your CS team, and how you can start to put them in place if they aren’t currently a part of your program. Customer segmentation The first foundation of an efficient program is segmentation.
SmartKarrot
JANUARY 5, 2021
Truly invested in sharing his amazing insights on best practices for Customer Success professionals, James has assisted several individuals and organizations on their customer journeys through the Atlanta Tech Village community. Customer Success can help B2B companies retain more profitable customers. Jay Nathan.
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