Clarivate

JULY 16, 2019

Customer experience has been growing rapidly in the last few years because it is one of the most significant ways to differentiate your brand in this increasingly competitive market. For many companies, convincing their senior executives of the value of investing in CX programs may be the toughest challenge they face.

2027 40

2027 Customer Experience Competitive Advantage Workshop 40

ChurnZero

MARCH 22, 2023

It is OK to consider the brand value of a customer along with their revenue—sometimes you might have a really big brand, and their value as a reference boosts the revenue they bring to your company. Join Kristen at ChurnZero’s RYG Workshop in Austin, Texas on March 23.

Customer Success 97

Customer Success Touchpoint Financial Customer Journey 97

ChurnZero

MARCH 22, 2023

It is OK to consider the brand value of a customer along with their revenue—sometimes you might have a really big brand, and their value as a reference boosts the revenue they bring to your company. Join Kristen at ChurnZero’s RYG Workshop in Austin, Texas on March 23.

Customer Success 59

Customer Success Touchpoint Financial Customer Journey 59

SmartKarrot

JANUARY 5, 2021

Being an esteemed leader and strategically managing the Customer Success teams at eminent organizations throughout the past few years of her career, she has successfully pioneered the art of transforming customer experiences into personalized brand value generation tactics. Kristen Hayer. Curtis Bingham.

Customer Success 21

Customer Success 2021 Chief Customer Officer Leadership 21