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What You Need to Know About Contact Center AI

InMoment XI

Specifically, the world’s leading brands have begun using contact center AI to create a more efficient and effective customer service experience. What is Contact Center AI? How Does Contact Center AI Work? Will Contact Center AI Replace Call Center Agents?

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. While it’s probably too early to deploy blockchain as a practical technology, it’s worth exploring even if it’s just to make sure you have a good topic for water cooler conversations when you’re back from the MWC.

2018 84
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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. While it’s probably too early to deploy blockchain as a practical technology, it’s worth exploring even if it’s just to make sure you have a good topic for water cooler conversations when you’re back from the MWC.

2018 84