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How to Prove the ROI of Your Online Training Program

Gainsight

You want to help them understand how supporting your learners with quality training can pay for itself with platform growth, reduced expenses and increased revenue. To motivate employees to stick around and continue making contributions to your team or business, you need to make them feel like there’s plenty of room for growth.

ROI 52
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Help Scout’s Step-By-Step Remote Hiring Process

Help Scout

Help Scout has been a fully remote company for over 10 years now — with 129 people across 80 cities around the world — so our hiring process has to be aligned with our remote culture. That means: Optimizing interviews for people in different time zones. At Help Scout, our job descriptions all follow this format: Impact/intro.

Reference 125
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How to Think About Scaling Your Customer Success Team

Gainsight

We’ve got a rock star group of panelists to talk about one of the things that I never really understood for a long time, which is, let’s see if this clicks. We’ve got a rock star group of panelists to talk about one of the things that I never really understood for a long time, which is, let’s see if this clicks.