Chief Customer Officer Competitive Advantage Culture Government 
Grade.us
NOVEMBER 4, 2018
This bestselling author ( The Convenience Revolution is his newest publication) and speaker teaches companies to build a top-to-bottom culture of customer service, and to look for creative solutions which can help them stand out from the competition. Focus on your people first, and that will permeate out towards the customers.
SmartKarrot
OCTOBER 27, 2020
The steps in a customer success roadmap are: Assessing your company’s strengths towards customer experience Setting up the right CS team Choosing the right metrics Understanding customer goals Setting up your own SMART goals Imparting organization-wide CS culture. Imparting organization-wide CS culture.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SurveySensum
JULY 14, 2020
She is an internationally recognized Customer Experience Thought Leader, Coach, Keynote Speaker, and Author of ‘Customer Understanding: Three Ways to Put the “Customer” in Customer Experience’ (and at the Heart of Your Business). Mila Widyani – Head of Customer Experience at CIMB Niaga.
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage. Bruce Temkin. Flavio has a B.S.
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage. Bruce Temkin. Flavio has a B.S.
Expert insights. Personalized for you.
33 
Let's personalize your content