SurveySensum

JULY 14, 2020

Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. LinkedIn : [link].

2020 132

2020 Customer Experience Magazine Consulting 132

Wootric

FEBRUARY 14, 2019

Why we love Blake: She’s a self-described “customer experience futurist”, keynote speaker, author of More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences , and host of The Modern Customer Podcast. Bruce Temkin. Jeannie Walters. Melinda Gonzalez.

Workshop 67

Workshop Consulting Customer Experience Professionals Books 67

CSM Magazine

AUGUST 22, 2019

Join the America’s biggest brands in their mission to bring customer service to the center of the business. Hear from 40+ customer support, experience and contact center leaders: Global Chief Customer Officer, Johnson & Johnson. Senior Director, Customer Care, Hilton. VP, Returns, Walmart.

Customer Service Strategies 40

Customer Service Strategies Customer Service Airlines Chief Customer Officer 40