CSM Magazine

FEBRUARY 28, 2018

Client care, brand reputation and new technology have emerged as the top priorities for Legal Practices, in the third annual survey carried out by UK legal technology innovator Zylpha. Another time honoured priority is Security. Naturally enough, this is still a top.

Technology 40

Technology 2017 Document Innovation 40

SurveySensum

DECEMBER 28, 2023

Building and sustaining strong client relationships is paramount in the legal profession, where trust serves as the cornerstone for success. And client surveys have emerged as a key tool in understanding client satisfaction and improving overall service quality.

Feedback 52

Feedback Demo Communication Innovation 52

transcosmos Information Systems

FEBRUARY 5, 2019

This makes it important for companies to recognize which trends can help them meet the business goals of their organization and their clients, with focus on technology, value, and methodologies. Click to view full infographic in a new tab. With fast-paced innovations in tech, the outsourcing industry is poised to evolve, too.

2019 91

2019 Technology Reference Financial 91

Bold360

DECEMBER 1, 2016

Webb is a certified management consultant who works with the top brands in the world. He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. In fact, sometimes it can seem. Anna Morrish.

Customer Experience 104

Customer Experience Customers Consulting E-support 104