Remove Communication Remove Customer Insights Remove Hospitality Remove Rewards Programs
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Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

In any case, I think the vast majority of practitioners will be as excited as I am, to think what this wave of innovation means for consumers: more brands finding cleverer, more meaningful ways to create compelling customer value. Really, this is a rebrand of Vodafone’s existing program – but to very great effect.

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Loyalty Strategy 2019: How to Win in the Next Decade

Currency Alliance

i] Yet most strategies fail in the execution phase due to poor communications, lack of employee (or customer) buy-in, or overly ambitious objectives around the technology.[ii] The future represents much more collaboration among brands to serve common customers more effectively. demonstrating environmental responsibility.

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Loyalty Tech: Migrate to Microservices, or Get Left Behind

Currency Alliance

More agile, affordable, and powerful loyalty platforms are now top priority for brands as they seek to build the richest customer insight, and enable differentiation in an increasingly crowded loyalty landscape – where gaining customer attention will be a major bottleneck.

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