TechSee

FEBRUARY 12, 2018

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Braze (formerly Appboy) is a lifecycle engagement platform that delivers personalized messaging experiences that span across channels, platforms, and devices.

2018 84

2018 Customer Service Multi-Channel Document 84

TechSee

FEBRUARY 12, 2018

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Braze (formerly Appboy) is a lifecycle engagement platform that delivers personalized messaging experiences that span across channels, platforms, and devices.

2018 84

2018 Customer Service Multi-Channel Document 84

SurveySensum

JULY 14, 2020

She has over 15 years of experience in the telecommunications industry and is currently serving as the Customer Experience Performance Management Head at PT Smartfren Telecom. Mila Widyani – Head of Customer Experience at CIMB Niaga. She has an accumulative experience of 16 years in the Audit and Banking industry. LinkedIn : [link].

2020 132

2020 Customer Experience Magazine Consulting 132

Experience Matters

APRIL 7, 2015

This year’s crop of candidates was quite competitive. We work with global 5,000 clients to create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. Confirmit.

2015 97

2015 Multi-Channel 2014 CEM 97

Bold360

DECEMBER 1, 2016

Enterprises today must aggregate legacy applications, customer data and content, and break down organizational silos to innovate the digital customer experience to gain digital agility now and sustainable competitive advantage with one-to-one customer relationships. Mark Harrington. ClutchSuccess. Steven Mintz. CLMPrescript.

Customer Experience 104

Customer Experience Customers Consulting E-support 104

Retently

APRIL 11, 2019

Every business, be it a one-man band or an enterprise, is aware that proactively listening to customers and responding to their needs can translate into a huge competitive advantage. It is a channel that is used extensively for sending NPS surveys, due to the low investment and high productivity for gathering insightful data.

NPS 87

NPS Multi-Channel E Commerce Feedback 87