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Connections

Customer Experience Design

E-support

Seminar

Master The Skills Of De-escalation While Your Agents Work From Home with our 30-Minute Online Class

Myra Golden

MARCH 18, 2020

I’ve shared my 3R De-escalation Method with Walmart e-Commerce, Verizon Business, McDonald’s, Coca-Cola, Frito-Lay, Michelin Tires, and other organizations. All they’ll need is an Internet connection. How to Handle Difficult Customers. Anna Hoang, Customer Support Specialist I, Vertafore. “

Seminar

Seminar E Commerce E-support Magazine

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. “Organizations make many mistakes when selecting a customer relationship management solution.

Customer Experience

Customer Experience Customers Consulting E-support

Webinars

Manual Call Reviews? Theres a Better Way!

MORE WEBINARS

CXDNA Update

Master The Skills Of De-escalation While Your Agents Work From Home with our 30-Minute Online Class

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Webinars

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