Myra Golden

APRIL 15, 2017

I didn’t make emotional connection. Her personal stories and experiences were insightful and valuable. • I have been through other customer service related seminars and Myra’s by far was the best I have ever completed! • I was prayed up. On the big day my keynote was good, but it was not great. I know great.

Seminar 58

Seminar Workshop Interaction Connections 58

Myra Golden

JULY 15, 2019

Here’s the 8 Step Quality Program we use at Myra Golden Seminars. Develop Standards and Objectives for Customer Experience. Makes connection. I have help for you. Define the Problem You Need to Solve. Determine Outcomes – What you want your employees to do, do differently as a result of quality monitoring.

Webinar 51

Webinar Seminar Feedback Interaction 51

Myra Golden

MARCH 18, 2020

All they’ll need is an Internet connection. How to Handle Difficult Customers. 30-Minute De-escalation Online Class to Help Your Employees Get Angry Customers to Back Down, Even Customers Who Want a Supervisor – with Video Teaching, Simulations, Knowledge Checks, and Practice Interactions. You will not be sorry.”.

Seminar 52

Seminar E Commerce E-support Magazine 52

Bold360

DECEMBER 1, 2016

He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.

Customer Experience 104

Customer Experience Customers Consulting E-support 104