BirdEye

APRIL 7, 2023

Some standard marketing KPI examples are leads, revenue, return on investment, etc. Sales revenue Business health is invariably measured by revenue. But measuring your sales revenue accurately can tell you a lot more. Ideally, your sales revenue must exceed your investment to generate that revenue.

2023 52

2023 Marketing Social Media Return on Investment 52

BirdEye

FEBRUARY 21, 2023

It’s especially important for local businesses looking to connect with their communities and grow their customer base. It involves creating content, scheduling social media posts, responding to comments and messages, tracking analytics, developing strategies, and engaging with customers on various channels.

Social Media 98

Social Media Management Multi-Channel ROI 98

Bold360

DECEMBER 1, 2016

. “The biggest mistake companies make evaluating and purchasing customer care software is…” Not utilizing the power of their CRM! CRMs are under-utilized for customer retention. That being said, the vast majority of CRMs are perfectly suited towards customer retention. Why does this happen? Matthew Morgan.

Customer Experience 104

Customer Experience Customers Consulting E-support 104