ShepHyken

OCTOBER 26, 2018

This week we feature an article by Tim Richardson who writes about a hospitality experience gone bad and then reminds us what must be done to provide a great guest experience. – Shep Hyken. Think about an incredible service experience you’ve had recently. What about the service experience was extraordinary?

Hotels 113

Hotels Blog Hospitality Guest Experience 113

ShepHyken

OCTOBER 26, 2018

This week we feature an article by Tim Richardson who writes about a hospitality experience gone bad and then reminds us what must be done to provide a great guest experience. – Shep Hyken. Think about an incredible service experience you’ve had recently. What about the service experience was extraordinary?

Hotels 50

Hotels Blog Hospitality Guest Experience 50

Comm100

AUGUST 23, 2018

Organic Mobile Experiences Blur Channel Lines. In a way, each whipped the customer service industry into a frenzy when they came about, prompting the sale of products that would help companies remain relevant by establishing more and more ways of communicating with customers. Source: GeekWire.

Exceptional Customer Service 40

Exceptional Customer Service 2018 Customer Service Hotels 40