transcosmos Information Systems

OCTOBER 8, 2015

Just how important is technology to customer service at this modern age? Technology enables faster and better service that customers demand. Customers expect your business to at least have your own website, where they can know more about what you offer and answer questions about your business, products or services.

Technology 103

Technology Customer Service Social Media Loyalty Programs 103

transcosmos Information Systems

OCTOBER 8, 2015

Just how important is technology to customer service at this modern age? Technology enables faster and better service that customers demand. Customers expect your business to at least have your own website, where they can know more about what you offer and answer questions about your business, products or services.

Technology 48

Technology Customer Service Social Media Loyalty Programs 48

ProProfs Chat

DECEMBER 4, 2020

Unlike the customer service team, the marketing team isn’t convincing prospects in real-time to increase their order value or add another product to their carts. Amazon is using its benefits to create upsell opportunities and show customers what’s beneficial for them. Create Better Customer Loyalty Programs.

Customer Service 98

Customer Service Marketing Social Media Loyalty Programs 98

ProProfs Chat

APRIL 24, 2020

Now, to achieve this effect, apart from addressing their needs with your product and sharing your story with them, you should also: Constantly work on improving your customer service, . Adapt Communication Skills as per Customer Expectation. Provide them with a personalized loyalty program.

Customer Service 82

Customer Service Social Media Customers Communication 82

SurveySparrow

DECEMBER 15, 2019

Gartner predicts that 89% of companies are expected to compete only on customer service. Why do you need a Good Customer Service Strategy? A study by American Express says that 70% of customers are known to choose a company that delivers good customer service. How exactly do you do that?

Customer Service 91

Customer Service Omnichannel Customer Service Strategies Feedback 91

ProProfs Chat

MAY 13, 2020

Centrally Record Customer Feedback & Opinions. Your customers are always sharing feedback either through words or actions. When it comes to personalizing customer service strategies, there is no better way than asking your customers directly. Do customers want personalization?

Customer Service 111

Customer Service Feedback Interaction Customers 111

ProProfs Chat

MAY 13, 2020

Centrally Record Customer Feedback & Opinions. Your customers are always sharing feedback either through words or actions. When it comes to personalizing customer service strategies, there is no better way than asking your customers directly. Do customers want personalization?

Customer Service 98

Customer Service Feedback Interaction Customers 98