Facemasks, safety signs, and hand sanitizers won’t keep your customers
Bill Quiseng
OCTOBER 26, 2020
With these safeguards, you have simply changed a negative experience to one that is neutral. But what are you doing to move the experience from neutral to memorably positive? Hearing about hospitalizations, the struggling economy, and massive layoffs every day, your associates are still anxious and concerned about their jobs.
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