Customer Relationship Management, Customer Service Strategies, Measurement and Webinar

Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential

Myra Golden

APRIL 11, 2023

This could include a knowledge base that provides quick access to answers and solutions and a customer relationship management (CRM) system that helps agents keep track of customer interactions and preferences. By equipping your agents with the right tools, you can help them provide better service and improve efficiency.

Contact Center

Contact Center Average Handle Time Exceptional Customer Service Webinar

What is Personalized Customer Service?

Kustomer

JULY 10, 2020

In a world that’s so heavily focused on utilizing digital technology and social media to create convenient experiences for consumers, making your customer service communication lines as simple, seamless and tailored as possible to specific members of your audience is a must.

Customer Service

Customer Service Return on Investment Magazine Customer Service Strategies

CXDNA Update

Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential

What is Personalized Customer Service?

Webinars

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