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Customer loyalty and brand protection define commerce in 2020

LoyaltyPlus

However, the year so far has placed the world in a position few could have ever predicted – the new normal characterised by social distancing, selective buying with limited choice and decisions almost entirely based on brand recognition and loyalty rewards.

Loyalty 52
article thumbnail

Customer loyalty and brand protection define commerce in 2020

LoyaltyPlus

However, the year so far has placed the world in a position few could have ever predicted – the new normal characterised by social distancing, selective buying with limited choice and decisions almost entirely based on brand recognition and loyalty rewards.

Loyalty 52
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John Paul names Frédéric Martinez as CEO EMEA

John Paul

His knowledge of the challenges in the tourism and finance sectors as well as the richness of his career will strengthen the group and its teams.”. “I Its vision of the customer relationship is innovative. John Paul has developed the concierge profession towards the global management of loyalty programs based on technology.

Tourism 40