Remove Customer Service Strategies Remove Customer Service Training Remove Magazine Remove Rewards Programs
article thumbnail

5 Top Customer Service Articles of the Week 5-30-2022

ShepHyken

Each week I read many customer service and customer experience articles from various resources. This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. My Comment: If you have a rewards program, is it working? My Comment: We are in the digital era of customer service.

Article 13