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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. He also has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.

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15 Use Cases for Enterprise Resource Planning (ERP)

Circular Edge

Marketing tools enable the distributor to import lists and target new prospects with emails and ads across multiple channels, which leads to a 10% bump in annual revenue. The module makes the staff accountant’s job easier by generating key financial documents like balance sheets, cash flow statements and payment receipts.

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How to Pick the Best Customer Journey Analytics Platform for Your Needs

Pointillist

Journey discovery is the best approach to reveal the numerous paths your customers actually take, as they engage with your company across channels and over time. This data helps you to visualize specific behaviors like drop-offs, skipped steps, repeat steps, duration, pain points, and channel switches.

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Understanding Major Trends in Healthcare M&A and Investment

West Monroe

Market expansion for high-growth regional, multi-regional, and national provider platforms. referral management, patient intake, service documentation). To improve transparency and monitor multi-site operations, some DSOs are linking data and workflows through a custom data hub or enterprise data warehouse. Service Expansion.

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Understanding Major Trends in Healthcare M&A and Investment

West Monroe

referral management, patient intake, service documentation). To improve transparency and monitor multi-site operations, some DSOs are linking data and workflows through a custom data hub or enterprise data warehouse. Key trends Growth in veterinary sector consolidation, with the market share of U.S. Key trends Platforms (e.g.,

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Understanding Major Trends in Healthcare M&A and Investment

West Monroe

Market expansion for high-growth regional, multi-regional, and national provider platforms. referral management, patient intake, service documentation). To improve transparency and monitor multi-site operations, some DSOs are linking data and workflows through a custom data hub or enterprise data warehouse. Service Expansion.