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Holiday Customer Service and Why Sometimes the Best Gifts Cost Nothing

Call Experts

According to a recent article from CNN , “ Retail sales for the combined November-December shopping months will grow between 6% and 8% this year compared with the 2021 holiday season, to between $942.6 Start by collecting data from previous seasons. A Successful Holiday Customer Service Strategy Starts Here. billion and $960.4

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An AMA With Ashvin Vaidyanathan And Ruben Rabago

Gainsight

If you were building out a CS team from scratch where would you focus your efforts in the first 120 days? If you were building out a CS team from scratch where would you focus your efforts in the first 120 days? Become proactive with your outcomes—Here you start getting more proactive and consistent with your outcomes.

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Employee Evaluation Process: The 8 Great Dos and Don’ts

SurveySparrow

So here are eight dos and dont’s (strictly from an employee’s POV) to help you sail through it smoothly, and end the process on a positive note. So it is only fair to inform your teams at least a month in advance about the upcoming appraisal. This is doubly so for new managers and supervisors. Dos of employee evaluation.