The Hidden Messages That Are Killing Your Culture Without You Knowing
Beyond Philosophy
SEPTEMBER 4, 2021
If you are like most companies, you probably think that you put the customer at the center of everything you do. But do you? There are some critical things that the most customer centric companies do differently than the average company. It requires a mindset that understands the essential nature of it and then a consistent approach to applying it in all the areas of the company, from how you recruit talent and empower employees to how you prioritize customers in your team meetings.
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