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Guest Blog: How Should You Grow and Sustain Your Customer Lifetime Value?

ShepHyken

Sustain Your Customer Lifetime Value Through Exceptional Customer Service. How do you get your customers to keep coming back? The answer is to simply provide outstanding customer service. As a matter of fact, 97 percent of consumers say customer service is a big factor when it comes to brand loyalty.

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5 Top Customer Service Articles of the Week 10-11-2021

ShepHyken

4 Ways to Level Up Your Customer Service in 2021 by Reuben Yonatan. Fast Company) Providing exceptional customer service is a tried and tested way for brands to stand out and succeed. Here are the four best ways to make sure your customer service is top-notch in 2021. by Max Starkov.

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Beyond Service: 14 Strategies to Improve Customer Satisfaction

SurveySensum

Iterate and Improve : Continuously monitor customer feedback, analyze data, and adapt your strategies to meet evolving customer needs and preferences. Test different approaches, gather insights, and iterate on your customer journey optimization efforts to drive continuous improvement.

article thumbnail

Beyond Service: 14 Strategies to Improve Customer Satisfaction

SurveySensum

Iterate and Improve : Continuously monitor customer feedback, analyze data, and adapt your strategies to meet evolving customer needs and preferences. Test different approaches, gather insights, and iterate on your customer journey optimization efforts to drive continuous improvement.