CSM Magazine

JANUARY 19, 2022

Is your customer care strategy prepared to meet the demands and overcome the challenges of 2022? To help you stay informed and ready to tackle the year ahead, Reuters Events have teamed up with Hootsuite to bring you their latest webinar – And you’re invited! Göran van Hese, Customer Care SC Leader Global, Hootsuite.

Customer Care 52

Customer Care 2022 Webinar Hotels 52

SurveySparrow

SEPTEMBER 5, 2022

But is Yext a bed of roses for its customers? The 10 Yext Alternatives To Make Your 2022 Better! Here are the 10 Yext alternatives to make your 2022 better; #1 SurveySparrow. of customers will likely purchase from a brand after reading its online reviews. Sign up here for FREE to use this reputation management software!

Management 52

Management Social Media Demo 2022 52

Lithium

SEPTEMBER 9, 2022

Losing and hiring frontline customer care agents can cost more than a few lost customers Can you afford to lose more? As Marketplace puts it in a July 2022 article: " Now, Pollak [Julia Pollak, chief economist at job site Zip Recruiter] said, the mood might be shifting. The Reality of Working as a Care Agent.

Contact Center 52

Contact Center NPS Customer Care Leadership 52

Lithium

JULY 20, 2022

Losing and hiring frontline customer care agents can cost more than a few lost customers. As Marketplace puts it in a July 2022 article: " Now, Pollak [Julia Pollak, chief economist at job site Zip Recruiter] said, the mood might be shifting. The Reality of Working as a Care Agent. Can you afford to lose more?

Contact Center 52

Contact Center NPS Customer Care Leadership 52

SurveySparrow

DECEMBER 11, 2020

You see, when you invest in advertising and show up in front of your customers during a crisis, they’ll remember your brand. And when everything ends, and your customers gain money, they’ll go to your company first. . This will create a positive, kind, empathic brand image in front of your customers.

Advertising 52

Advertising Social Media 2009 Brands 52