Hospitality Insights Omnichannel Rewards Programs 
Alida
APRIL 5, 2017
What does it look like, and how should providers implement it in their practices and hospitals? Insights drawn from that patient community have gone on to inspire new pilot products and service developments. Encourage engagement and positive behaviors with tech-enabled rewards programs.
delighted
OCTOBER 22, 2019
In this blog, we’ll examine 4 real-world examples of companies using NPS to gain insight into their businesses. In order to collect this very-real feedback, HotelTonight began soliciting customer feedback with NPS surveying and overtime grew their NPS score to 75 - roughly double the average score of the hospitality industry.
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Currency Alliance
NOVEMBER 14, 2019
Constraining collaboration only constrains your ability to engage and capture insightful data. Nobody in loyalty could have missed The Times’ headline in October, about the Committee for Climate Change (CCC) proposal to start taxing frequent flyer programs (FFPs), or even to shut them down, under the assumption that they increase flying.
Currency Alliance
FEBRUARY 26, 2019
An example of effective alignment of strategy with tactics include Australia’s Coles Supermarket chain and its flybuys reward program. This past summer, the supermarket decided to offer reward points to customers who bring their own re-usable carrier bags. Redemption catalog – aggregating rewards for customers.
Currency Alliance
MARCH 21, 2019
More agile, affordable, and powerful loyalty platforms are now top priority for brands as they seek to build the richest customer insight, and enable differentiation in an increasingly crowded loyalty landscape – where gaining customer attention will be a major bottleneck. Campaign Management Platforms. Maintain competitive edge. Consider AI.
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