Remove utilities-are-in-a-bind-and-the-only-way-out-is-innovation
article thumbnail

What Telcos Can Learn About CX From Other Industries (And The Other Way Around)

Lumoa

To stand out and be different, telcos must think outside the box and emphasize their brand value in day-to-day operations and CX. In today’s competitive telecommunications industry, customer experience (CX) has become a crucial factor in retaining customers and driving business growth. Here are the key takeaways from the webinar.