Remove kamcon kamcon-2023
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KAMCon 2023: How to Hire Account Managers with Precision

Kapta Customer Success

CXO at GadellNet, Ashley Pyle , gave an engaging presentation at KAMCon 2023, about how to hire account managers with precision. During her talk, Ashley spoke about what you should consider as you go through the account manager hiring process to successfully select the best candidate for the role.

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KAMCon 2023: Building Account Strategy On The 3 Laws of Retention

Kapta Customer Success

Greg Daines of ChurnRX gave a fascinating presentation at KAMCon 2023 titled, " Building Account Strategy On The 3 Laws of Retention." He shared some of his churn research results and revealed how we can overcome the obstacles to customer retention so we can minimize customer churn.

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KAMCon 2023: How to Thrive in a World Where Customer Expectations Have Changed

Kapta Customer Success

CEO of Kapta, Alex Raymond , gave a presentation at KAMCon 2023 about what businesses need to do to thrive in a world where customer expectations have changed.

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KAMCon 2023: Best Practices for Key Account Management Compensation

Kapta Customer Success

Mary Grothe , CRO at PNI-HCM gave an informative presentation at KAMCon 2023 titled, " Best Practices for KAM Compensation." So, it’s essential that we take this into consideration as we build out our teams, expecting to have powerful outcomes from our KAMs.

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KAMCon 2023: Building a Key Account Management Success Strategy

Kapta Customer Success

Improving your key account management practice and successfully navigating change is hard. Learn how to create a Success Strategy and improve your productivity.

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KAMCon 2023: How Key Account Management Teams Drive Internal Collaboration

Kapta Customer Success

Account management is a social role that requires interdepartmental cooperation. Learn how account managers can collaborate with four teams for better outcomes.

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KAMCon 2023: The 5 Customer Love Languages to Build Customer Relationships for Life

Kapta Customer Success

It’s essential to understand key accounts to ensure retention. Learn how to change your mindset and get customers to talk about the things that matter most to them.