key-considerations-for-customer-service-in-the-hair-and-beauty-industry 
CSM Magazine
FEBRUARY 18, 2021
With so many hair and beauty businesses looking forward to opening up again , customer service is front of mind for most business owners in the industry. After the stress and frustration of the last year , a good customer service experience could be make or break for your business.
NetBase
JULY 20, 2020
Agency 113 Industries used NetBase to understand consumer behaviors around cranberry juice. What they found were three key consumer behaviors to focus on: Love of cranberry juice, but embarrassment at the perception of associated urinary tract issues. It’s full of layers contributing to the greater whole. Why Audience Analysis?
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