3 Steps to Becoming #1 on Trip Advisor
Beyond Philosophy
OCTOBER 3, 2014
Downie explained that this was the result of recognising that Customer Service is only the final action in what has to be a much more strategic focus on the whole Customer Experience. “If Most things seem to get measured in the revenue sense. On that scale, we are incredibly successful. We don’t get revenue from anywhere else.
Let's personalize your content