our-team jeff-cox 
West Monroe
MARCH 26, 2023
Our team can help An introspective, conscientious change leader, Katie views organizational change management as a natural extension of any overall work plan. Katie Fitzgerald Email With 500+ mergers and acquisitions under his belt, Jeff knows how to make culture a strategic engine for creating value.
SurveySensum
JULY 14, 2020
A leader in customer experience, he has spent years in leading successful CX, Voice of the Customer (VoC), and marketing teams. With over 15 years of experience in customer success, Chad Horenfeldt has a proven reputation as a driven, creative, outcome-focused leader specialized in building and developing Customer Success teams.
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