Gainsight

DECEMBER 23, 2019

Just in brief, how big should you scale your Customer Success team? And then more importantly, the best companies are scaling faster than ever and if we look at public company comps, those are fairly mature companies growing 30, 40% a year. So let’s welcome her out and the team. Christina Shen: Thank you, Jason.

Customer Success 52

Customer Success Customers Sales Metrics 52

Currency Alliance

APRIL 10, 2021

But as a four-time CEO myself, I know that even 30 minutes a month, to ask the right questions and get my team executing brilliantly, is time well-spent. But as a four-time CEO myself, I know that even 30 minutes a month, to ask the right questions and get my team executing brilliantly, is time well-spent.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

Currency Alliance

FEBRUARY 10, 2021

This person would not be suffering from cognitive entrenchment and would revisit every opportunity to create more value. I have, though, been a 4-time CEO, across various industries which went through fairly dramatic changes during the past three decades, so hopefully my voice can be viewed as unbiased.

Loyalty Programs 52

Loyalty Programs Loyalty Touchpoint ROI 52