Remove perspectives report direct-to-employer-contracting-health-systems
article thumbnail

Q&A: How to Get 20/20 Foresight for Your 2020 Customer Success Planning

ChurnZero

It’s all about sending direct mail during the holiday and it also tends to be our highest sales quarter and therefor it’s also our highest renewal quarter. Q&A: How to Get 20/20 Foresight for Your 2020 Customer Success Planning. . Analyzing performance for 2020 forecasting. Customer Success operations planning.

2020 40
article thumbnail

How to Successfully Implement Customer Journey Analytics

Pointillist

Customer journey analytics is a lot more than a software solution—it is a whole new approach to analytics that involves having a journey-based mindset and becoming customer-obsessed. Learning how to choose the best customer journey analytics platform is just the start. What is the Right Time to Start Planning for Customer Journey Implementation?