CSM from the Trenches: Mentors – Natalie Williams; Director, Customer Success; SmashFly Technologies
ClientSuccess
JULY 23, 2019
Welcome to our blog series CSM from the Trenches, a community for frontline Customer Success Managers (CSMs) that discusses trends, best practices, and advice for the frontline. Being on the CSM frontline allows us to directly influence the success of our clients. The key is being consultative and guide customers to their outcomes.
Let's personalize your content